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Below you will find information relating to areas that Portsmouth City of Sanctuary works in that have been affected by COVID-19

A reminder of what British Red Cross volunteers and staff are doing during the lock-down in the Portsmouth area:

  1. Our Crisis Response team is collecting and delivering medication and urgent shopping requirements for those most vulnerable. Do contact us via [email protected] if you need help. This is alongside ongoing fire service call outs, supporting those affected by domestic fires.
  1. Our Refugee Support team are providing welfare and complex casework support by phone to asylum seekers, vulnerable migrants and young refugees, as well as destitution support remotely, and some direct deliveries. Contact us on 07872 839880 or [email protected] if you know of any migrants in need.
  2. Our home from hospital service is supporting adults 18+ with practical and emotional support. This includes medication collection, and shopping and welfare phone calls to support hospital discharges in postcodes PO1 to PO17. We also provide a transport home from hospital for Portsmouth Hospital NHS Trust when needed.  You can contact us on 07860 412799.
  3. Our Mobility Aids team can deliver wheelchairs, toileting and other home equipment to support independence after an operation, hospital discharge or other physical immobility. We can deliver at home. Do book online at or call 02380 624644 / 0300 456 1914 (option 2).

Community Cohesion information from British Red Cross

Get involved:

Disproportionate impact of Covid-19 on ethnic minorities

We are looking into the extent to which national data on the disproportionate impact of Covid-19 on Black, Asian and Minority Ethnic (BAME) populations is reflected locally in Portsmouth, and hope to feed our findings into local short- and long-term recovery and community resilience plans. If you would like to get involved or contribute any information on this, please contact Freida.

Pompey Street Space Campaign

A joint campaign is calling for Portsmouth City Council to make our city safe for residents to walk, wheel, shop and cycle whilst keeping 2m apart. Since the lockdown, the number of residents walking and cycling has risen hugely. However, now the lockdown is easing, people are returning to work and traffic levels are rising. On top of this, the government has advised against using public transport, so there is a real danger that cars become the default mode of socially distanced travel. Ways to support the campaign include: Sign the petition; Email your ward councillors; add your name to the Open Letter; follow Pompey Street Space Campaign on TwitterFacebook and Instagram, and share their posts; and download and display the poster it in your window.

Other opportunities – take the survey:

Hampshire & IOW Youth Commission: The Big Conversation Survey

The Youth Commission’s Big Conversation Survey 2020 is now live. It is an opportunity to seek views from young people aged 14-25 on crime and policing issues that matter most to them, and collect ideas on how to tackle these issues to create innovate and dynamic campaigns and solutions to present to the Commissioner, police and partners. Please help to promote the survey to young people through your communication networks and social media platforms. Survey is open until September 30th 2020.

Police survey on Covid-19 response

The Police and Crime Commissioner and Hampshire Constabulary is still running its survey on your thoughts and views around the current COVID-19 response in order to build up a better understanding of how you view both the wider partnership and policing responses to it. A few minutes of your time each week in doing this will help inform the shaping of plans as the current situation and fight against COVID-19 develops. Take the survey. 

Community Conversations – learning from people’s experience of COVID (NHS Solent)

Wave 105 Cash for Kids Emergency Grants

Wave 105 Cash for Kids has money available to give out as emergency grants to help disadvantaged children.

The grants are £35 per child and to be used by the organisations or charities applying to buy basic essentials for disadvantaged children with families struggling due to the Covid 19 situation.

Money will be given out on a first come first served basis until it has gone.

The turnaround is fast – if you apply in the next few days, the money will be in the bank account by the middle of next week at the latest.

The money does not go into private bank accounts or to individual families but to the charity, school or organisation to buy basic essentials on their behalf.

Please find out all the information and apply at the following:

What we need from you to apply

  • Application form – very straightforward
  • A bank statement or paying in slip with your bank account and sorting code (so we can check it against your application to make sure we are not paying into a personal account!)
  • If you have a gmail or Hotmail (non organisational email address) we will need a letter on headed paper or an official document that shows you as an official representative of the charity or organisation.

Strategic Migration Group

The South East Strategic Partnership for Migration has compiled an extensive list of translated resources available on Covid-19

COVID-19 place based approach to reducing health inequalities overview 

COVID-19 Summary of Guidance and support for vulnerable groups

COVID-19 Suggestions for mitigating the impact on health inequalities at a local level

COVID-19 Health Equity Assessment Tool (HEAT) for local areas

COVID-19 Data tools to support local areas

Migrant Help Coronavirus Support

Further SESPM resources 

Hampshire Fire and Rescue Service: staying safe at home

With more people than ever working from home and using all their electrical gadgets to keep in touch and stay entertained, electrical safety is very topical. Whether for work, entertainment, gaming, beauty or DIY, our homes are full of gadgets and gizmos, that most of us would be lost without. Hampshire Fire and Rescue Service have created a new electrical safety video to highlight the fire risks caused by overloading electrical sockets to ensure people stay home and stay safe. Watch it here.

Also, HFRS will temporarily be taking a risk-based approach to their Safe & Well home visits to avoid the spread of COVID-19 to vulnerable groups but please continue to send through referrals for those considered to be at fire risk and they will use the contact details provided to contact the individual as soon as possible to carry out a Telephone Risk Assessment (TRA).

If you’re unsure what advice you need, complete a Safe & Well Visit Assessment. By answering a few simple questions, this will evaluate your needs based on the information you provide.

CST Guidance for secure livestreaming

This CST advisory note is intended to help keep online conference applications, such as Zoom, as secure as possible from unwanted participants. Some extremists, including here in Britain, have abused the open nature of these broadcasts to join and disrupt the online meetings by what is now being called, “Zoom Bombing”. This means disrupting and live “spamming” the chats and video broadcasts.

Women’s Aid

Women’s Aid have translated their safety advice and resources during Covid-19.

Click here for their safety and support resources

COVID-19 Guidance for Muslim Communities

British Muslim Council Advice

Who do I want to be during COVID-19?

The Good Mental Health Cooperative– Resources

Restored Relationships– Ending violence against women

Staying home: A survival guide for men (from Restored Relationships)

Hampshire Constabulary have also seen a slight increase in hate crime towards certain communities, mainly Chinese and East-Asian communities, although they are by no means the only ones experiencing crime related to COVID-19.

True Vision has reporting forms and posters available in a number of languages, including Mandarin and easy-read formats.

Click here for True Vision’s Homepage

Click here for information from True Vision and reporting packs

Letter to Chinese community from Hampshire Constabulary (Cantonese)

Letter to Chinese Community from Hampshire Constabulary (Mandarin) 

Translation of message (Cantonese) to Chinese community from Hampshire Constabulary

Translation of message to (Mandarin) Chinese community from Hampshire Constabulary

Coronavirus Outbreak – British Red Cross Response

Coping Calendar

From the Mayor of London, information for non-UK nationals

Covid-19 guidance in other languages

This link provides guidance videos developed by Leeds City Council, Public Health, Migration and the NHS covering ‘spot the signs’, ‘handwashing’ and ‘essential advice’ in 11 different languages (Polish, Romanian, Urdu, Arabic, Czech, Punjabi, Tigrinya, Farsi, Slovak, Kurdish Sorani and Bengali).

Translated COVID-19 information and advice (from Doctors of the World)

Translated advice from Mears, focused on languages spoken by refugees and asylum seekers

Stay at home materials translated into Polish; Russian; Punjab; Urdu; Bengali; Gujarati; Romanian; and International Romany

The Prime Minister’s letter and door drop leaflet translated into Polish; Russian; Punjab; Urdu; Bengali; Gujarati; Romanian; International Romany and Somali

‘Every Mind Matters’ campaign’s 10 top tips to support your mental wellbeing translated into: Polish; Russian; Punjab; Urdu; Bengali; Gujarati; Romanian; International Romany and Somali

COVID-19: Guidance for hostel or day centres for people rough sleeping

COVID-19: Guidance for households with possible coronavirus infection (in multiple languages)

COVID-19: Guidance on social distancing and for vulnerable people (in multiple languages)

IMAGINE Portsmouth Project update


HIVE Portsmouth currently are dedicating their efforts to supporting the most vulnerable residents in the city during the Coronavirus (Covid-19) pandemic.

HIVE are working in partnership with Solent NHS, Portsmouth Clinical Commissioning Group and Portsmouth City Council together with lots of other brilliant organisations across the city to provide a coordinated community response to protect people as much as possible.

Plenty of referrals have been received already and action is already underway to help those in the city who are most vulnerable with immediate needs being prioritised and actioned as quickly as possible.

A brilliant total of 387 local people and 60 organisations have signed up so far to volunteer with HIVE and the team behind Victorious Festival have partnered with HIVE to support the coordination of volunteers.

The efforts to collect and distribute emergency food supplies have begun to those in most need in the community. A great selection of local businesses have been really keen to support including:  Tesco Commercial Road, Waitrose Southsea, Wild Thyme Wholefoods and Quattro Foods with Pompey in the Community coordinating the donations and deliveries.

For more information on how you can contribute, or if you or someone you know requires support please visit for more information.

Many of the foodbanks and community kitchens in the city are still working hard to support people in need:


3 main foodbank groups are all operating at their usual times and locations:

  1. Trussell Trust:
  • Portsmouth Foodbank (King’s Church), PO5 4QA:  Monday 12-2pm, Wednesday 12-2pm, Friday 12-2pm
  • North End Foodbank (North End Baptist Church), PO2 7JH:  Tuesday 5-6pm, Thursday 1-3pm
  • Paulsgrove Foodbank (Paulsgrove Baptist Church), PO6 4DW:  Thursday 12-2pm
  • Portsea Foodbank (Harbour Church @ St George’s Church), PO1 3AT:  Thursday 4-6pm
  1. Family Church:
  • Caring Hands Foodbank, Empower Centre, 83-87 Kingston Road, PO2 7DX:  Thursday 10.30am-12.30pm
  1. Salvation Army:
  • Haven Community centre, Lake Road, PO1 4HA:  Tuesday 1-3pm,  Friday 10am-12pm

Community meals

Some of the soup kitchens and community meals in the city are not currently able to operate, due to volunteers self-isolating.

We are working closely with the foodbanks, community kitchens and the HIVE, to try to ensure that people in need have access to food.  PCC’s Children’s Services are also working closely with schools to help them plan their provision for children entitled to free school meals when schools close.

The HIVE have put out calls to action for organisations and for individual volunteers, and will be helping to coordinate offers of help.